FAQ

How long will it take for my order to arrive?

We aim to deliver within 5-7 days of your order being placed.

What happens if I need to make changes to an order that I have placed?

Please contact us on
hello@thebarnshed.co.uk and we can make changes to your order details as long as the order
hasn't been dispatched 

I want an item thatis out of stock when will this be back in stock?

Follow us across socials and sign up to our newsletter so you are kept up to date when new stock arrives 

How do I make a return?

We hope you love your
order and there isn't a need to rerun but we appreciate there will be instances where you want to make a return. 
Please contact us on hello@thebarnshed.co.uk with further details of your
return request and reason for returning and we will get back to you as soon as possible to discuss. 

How much is charged for furniture delivery?

We
can only offer furniture delivery to Mainland UK.

Furniture delivery is free of charge on orders over £100, orders under £100 are charged at £35 for delivery. We will contact you once you have made your order to arrange a suitable delivery date and time.

However if you live in Dublin, ROI, Northern Ireland, Isle of man, Scottish Highlands or Islands then please contact us for a delivery quote.

Is it possible to see any of the furniture items in person? 

If you want to see
the furniture you can, by invite only at our workshop in Yorkshire, please
email us on hello@thebarnshed.co.uk to discuss. 

I would like a custom piece of furniture creating, can you do this? 

Yes we can and would love to help, contact us on hello@thebarnshed.co.uk to discuss 

Can you design bespoke faux flower arrangements? 

We can indeed and would love to! Contact us on hello@thebarnshed.co.uk to discuss further 

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